These terms of sale apply to all products supplied by Health Matters, of The Spires, 111 High St, Barnet, EN5 5XY,
United Kingdom (‘We/Us’). Please read these terms of sale carefully and retain a copy for future reference.

These Terms and conditions apply between You, The User of This Website, www.healthmatterslondon.co.uk, the owner and operator of this Website.

Please read these Terms and Conditions carefully, as they affect your legal rights. By placing an order on this website, you agree to comply with and be bound by these terms and conditions. You must be at least 18 years of age to use this website. By using the website and agreeing to these terms and conditions, you represent and warrant that you are at least 18 years of age. If you are not
18 years of age DO NOT use this site.

Prohibited Use
You may not use the website for any of the following purposes:
a) In any way which causes, or may cause, damage to the website, or interferes with any other person`s use or enjoyment

of the website;
b) In any way which is harmful, unlawful, illegal, abusive, harassing, threatening or otherwise objectionable or in breach of any applicable law, regulation, governmental order;
c) Making, transmitting or storing electronic copies of content without the written permission of the owner.

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Privacy and Cookie Policy
Use of the website is also governed by our Privacy Policy and Cookies Policy which are incorporated into this terms and conditions by this reference. To view our Cookie Policy and Privacy Policy, please click here.

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Copyright & amp; Intellectual Property
All the content of the website is property of Health Matters London Ltd. our affiliates or other relevant third parties. In these terms and conditions, content means any text, images, audio, video, graphics, data compilations, page layout and any other form of information capable of being stored that appears on or forms content of www.healthmatterslondon.co.uk. The contents of the

website is protected by copyright laws, trademarks, database and other intellectual property rights. Users are permitted to use the material data and content only for there personal and non-commercial use and you may not otherwise copy, reproduce, transmit, publish, display, distribute, commercially exploit, use or create derivative works of any material data and content on the healthmatterslondon.co.uk website written permission from Health Matters London Ltd..

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Registration and Password
You must ensure that the personal information you provide when registering true, accurate, current, and complete. You must notify us immediately of any changes to your personal information either by updating your account details on healthmatterslondon.co.uk or by contacting our customer service team.

When you register on this website you will be asked to create a password. You must keep this password confidential and must not disclose it or share it with anyone. If you know or suspect that someone else knows your password you should notify us by contacting the customer service and we may ask you to change your password or suspend your account.

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Links to other websites
The website might contain links to other websites. As a convenience to you, Health Matters London Ltd. makes every effort to ensure that the links from this website to other websites operated by other entities are relevant and provide useful information. We assume no responsibility for the content of such. Websites and disclaim responsibility of any and all forms of loss or damage arising out of the use of them. Health Matters London Ltd. is under no obligation to update the website.

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Availability of the Website
Health Matters London Ltd. endeavours to offer the best possible service. Nevertheless, we cannot guarantee that the service will always be without fault or/and defects. To the maximum extent permitted by the law, we provide no warranties of fitness for particular purpose, accuracy of information, compatibility, and satisfactory quality. Health Matters London Ltd. accepts no responsibility for any disruption or non-availability of the website.

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Goods
All goods on healthmatterslondon.co.uk are subject to availability. Goods on this website are for consumers and are not for re-sale. The Contracts (Right of Third Parties) Act 1999 shall not apply to any contract between us, so that no contractual rights are conferred on third parties. Any contract between us shall incorporate these terms and conditions and be under British Law. If there is any dispute the British Courts will have jurisdiction.

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Amendments
We reserve the right to update or amend these Terms and Conditions when required, without prior notice. Any amendments will immediately apply to the use of the site.

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The contract between us
When you place an order, we will send an email at the email address you provide with Order Conformation to confirm that your order has been accepted by us. You must ensure that Order Conformation is complete and accurate and inform us immediately in any errors accrued. We cannot be responsible in any errors in the order placed by you. Only adults (those aged 18 and over) are
entitled to enter legally binding contract with us.

When you submit an order to Us, this does not mean we have accepted your order. No contract exists between you and Us for the sale of any products until payment for the order has been received in full and We dispatch the products to you. Once We do so, there is a binding legal contract between us.

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Right for you to cancel your contract
As a consumer, You may cancel your contract with us for the goods you order at any time up to the end of the 14th day from the date you receive the ordered goods. We will refund You within 14 days of receiving the goods back. To cancel your contract, you must give written notice to Us giving details of the copy of your order conformation, products ordered, and (where appropriate) their delivery.

If you have received the goods before you cancel your contract then you must send the goods back to our contact address at your own cost and risk within 14 days of notifying us. If you cancel your contract but we have already processed the goods for delivery you must not unpack the goods when they are received by you and you must send the goods back to us at our contact address at your own cost and risk within 14 days. You must take reasonable care to ensure the products are not damaged in the meantime or in
transit. You will be responsible for the cost of returning any item to us unless the item is defective or we have delivered the item to you in error or as a substitute. The item should be returned to us in their original condition.

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Description of Products and prices

The description and specification of products on this website are only approximate. These include our own products as well as products supplied to us by the manufacturers of specific brands/products. Although product information is regularly updated, Health Matters London Ltd. is unable to accept liability for any incorrect information. We reserve the right to make changes which do not materially affect the quality or performance of those products. We may correct any error appearing on the website or withdraw any product from sale without incurring any liability. Price and availability are also subject to change without notice. Product images displayed on the website are for demonstration purpose only. Actual goods may not be the same size, design or packaging. Before you buy the right product please check the actual size, strength and ingredients of the product. While every care has been taken to ensure the product information shown on the website is correct, food products are constantly being reformulated and nutrition content may change. We would therefore recommend that you do not rely solely on this information and always check products labels.

 

The prices payable for goods that you order are as set out in our website. Prices may be changed at any time. We reserve the right to correct any errors and inaccuracies at any time (even if we already requested or received payment) and cancel any order arising from such occurrences. We also reserve the right to refuse any order placed through the Website. You will be required to pay extra for delivery and it might not be possible for us to deliver to some locations.

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Disclaimer
The information provided on this website is not intended to treat, diagnose, cure or replace medical or specialist advice. If you are currently taking prescription medication and intend to also take nutritional or herbal supplements, you must first check with your G.P. or a specialist health practitioner that the combination of your prescription medication and supplements or natural remedies are suitable. Health Matters London Ltd. is able to supply you with any relevant product information that you may wish to receive in order to discuss with your medical or health professional.

Information which is obtained from the website is for educational purposes only and not designed to treat or diagnose any condition. Please speak to your GP before taking any supplements or herbs. Supplements should be taken in conjunction with, and not as a substitute for a healthy lifestyle and balanced diet.

We have tried to ensure that the information provided on this website is accurate and in accordance with British Law. However, we make no representation and give no warranty of any kind in respect of the information. We do not accept liability for any loss (direct, indirect, or consequential) which may arise from reliance on information contained in the website or in respect of any error or omission. Where further dietary and/or allergen information is important to you, for example because you have an allergy or specific dietary requirement, you should contact Health Matters London Ltd. or the manufacturer to be sure it matches your requirements.

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Delivery
The products you order will be delivered to the address you give when you place your order. However, we not able to ship outside the United Kingdom. Every effort will be made to deliver the products as soon as possible after your order has been accepted, and in any event within 30 days of your order. However, we will not be liable for any loss or damage suffered by you through any reasonable or unavoidable delay in delivery. In this case, we will inform you as soon as possible. If you fail (through no fault of ours) to take delivery of the Goods at the delivery location you provided, we may charge reasonable costs of storing and redelivering them.
You will become the owner of the products you ordered and responsible for risk of loss of or damage to them once they have been delivered to you. If you receive a broken, damaged or incorrect item, e-mail us within 48 hours of delivery with your
order number, a description of the broken item/s and a digital photo of the damage. Upon receipt of your e-mail, we will process your claim as soon as possible and you should expect to receive your replacement or refund.

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Severability

If any part of these terms and conditions is unenforceable or illegal (including any provision in which we exclude or liability to you) the enforceability of any other part of these conditions will not be affected and will continue in full force and effect.

Applicable law
These terms of sale and the supply of the products will be subject to English law, and the English courts will have jurisdiction in respect of any dispute arising from the contract. This does not affect any legal rights you may have as a consumer under the law of any other part of the United Kingdom, or any other EU member state where you live, or any right you may have to take legal proceedings there.